I ordered an Ether Navy Blue Shirt and Allen Solly Black trouser a month back. I returned the trouser and exchange the shirt.
So the delivery boy next day took my shirt too along with the trousers saying that the image shows shirt too. Now neither I got my shirt nor I got the refund. So I went to the Ekart office and had a chat with the manager name ROCKY. And he is an impolite, rude and unprofessional person.
He speaks without any knowledge and without any respect towards the customer. Neither he helped me to solve the problem also he started telling it my mistake.
Its is a humble request to the company to remove him from the post as he is giving negative impression of the company. And I am sure I will not be using Ekart for next many months and also will be telling person near me to go with other courier service.
Preferred solution: Deliver product or service ordered.