Contact Ekart Logistics Customer Service
Ekart Logistics Phone Numbers and Emails
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+91 800 208 9898
Customer Service:
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+91 800 208 1888
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+91 806 798 2222
Ekart Logistics Emails:
Ekart Logistics Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Ekart Logistics Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Ekart Logistics is 918002089898. 70% of consumers used this number to address their issues and concerns. Meanwhile, 54% of users reported contacting a real person successfully by dialing the phone number 918002081888.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday.
Be prepared for the call as Ekart Logistics may ask you for the following information to identify you as a customer: first and last name, phone number or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Ekart Logistics Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Ekart Logistics is 918002089898. 70% of consumers used this number to address their issues and concerns. Meanwhile, 54% of users reported contacting a real person successfully by dialing the phone number 918002081888.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday.
Be prepared for the call as Ekart Logistics may ask you for the following information to identify you as a customer: first and last name, phone number or order id or tracking no.
People call Ekart Logistics mainly because of product/ service, request for information, shipping and delivery.
20% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Ekart Logistics is cs@ekartcourier.com. 61% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Ekart Logistics Website:
Ekart Logistics Help Center:
Corporate Office Address:
Ekart Logistics Customer Service Reviews
Extremely poor service from Ekart. My 2 time parcel is over 20 days late with zero tracking updates.
Impossible to find any customer care number.
no anyone help with my order
i call flipkart customer care 500 + time,bt they can not share any detail of ekart
Extremely poor service from Ekart. My parcel is over 20 days late with zero tracking updates.
Impossible to find any customer care number. Avoid.
How Good is Ekart Logistics's Customer Service?
Very bad
Horrible.
No one pick the call ..and no Qurior number is missing.if not attempted the call delivery in door step try alternative number is 869787****
The representative called me back and had a decent conversation with me. Heard my problem and assured that my parcel will be delivered but even after all the assurances provided, my parcel was not delivered.
The issue was with the OTP. The phone number provided on the label is correct but the delivery person was unable to issue an OTP and because of that I am still waiting for my parcel
Very bad
No response from customer service, with out contact customer cancelled the order and saying no response from customer but actually no call to customer and address is clear as soma y orders reached same address
Summary of Ekart Logistics Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ekart Logistics?
Shipping and Delivery Question:
- “Wrong parcel get”
- “Shipment delay”
- “Delivery”
Product/ Service Question:
- “My product return”
- “Complaint”
- “Product ke liye”
Request for Information Question:
- “I need to request my order to arrive today it is really nearest faculty I am sorry for rescheduling it”
- “Related to book order”
- “Need to check with a parcel”
Return/ Replace Question:
- “Return order”
- “Return”
- “Wrong return parcel”
Payments and Charges Question:
- “Fraud happened”
- “Pickup boy charged a payment”
- “Fraud”
Activation/ Cancellation Question:
- “My order is cancelled without any reason”
- “Cancel problem”
- “I said cancelation code to stranger but I didn't order any thing”
Refund Question:
- “I should get refund the person who send me the parcel not responding”
- “Refund order”
- “Parsol refund”
Staff Question:
- “Service issue”
- “Agent n bhut rudely baat kri aur mra courier dena s mna kiya”
- “Pickup person didn't come to pick up and spoke very rude in the call”
Employment Question:
- “Salary”
- “I have some job issue due to my accident i am fired during i am on leave”
- “Applicaton for salary Slip”
Account Question:
- “I ordered something with my old account but unfortunately that number is not more”
- “Otp not received”
- “Take otp and donot deliver the item”
Website/ Application Question:
- “Installation service can be not came”
- “Some site has done fraud with me and I need my money back”
- “Bed installation”
Cards Question:
- “Sir men bajaj Card se bok kiya tha airbuds”
- “Sim card”
- “My sim card is taken by delivery agent”
Other Question:
- “Wrong Courrier t”
- “I want talk to e cart”
- “Pickup ritten”
Compare Ekart Logistics Customer Service To
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