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My tracking id is FMPP091925**** I get msg on 7th October your parcel is out of delivery at 8.45 am and I all to given number at 12 pm he told me that I will reach after 2 hour again I call him at 4 pm again he told he will reach in 30 minutes. But I get call from him at 7.30 pm and that time he refused to deliver my parcel at given address I ask the reason, then delivery person told that he is from siwan district and your address is in gopalganj district that is the reason. When I ask him where r u right now he told near malmaliya which is 15 km far from my address.

At last he told me that parcel will delivered through gopalganj ekart logistics but same day in night I get msg from ekart that your delivery is cancelled because customer rejected to receive the parcel which is not correct.

So kindly resolve the matter and delivered my parcel as soon as possible.

Preferred solution: Deliver product or service ordered.

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