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Update by user Oct 10, 2021

No development

Original review posted by user Oct 10, 2021

I had ordered for a product via Flipkart which was scheduled for it's delivery on 6th of October. Later it was re-scheduled to 7th, post which another re-schedule message came for 9th.

However, in the tracking portal of ekart, the last update on the shipment was on 5th at 7:48am

It is a high value shipment, for which neither am I getting any update, nor am I being able to reach out to ekart as all the contact details and email details that are provided seem to be incorrect. On contacting Flipkart too, their support system too is pathetic and they couldn't be of any help.

Ekart promotes 'customer first', however, if anything, it is just the customer last organization. Of course since it is my money which is at stake, I am the one who has to try various means for getting it back.

Otherwise, they are a cheat and I suggest no one should purchase from Flipkart going forward.

It is not only me, I know a few others who have had trouble. While one received a bedseet instead of a phone, the other received the delivery after 12am at night.

As it is my money, of course it

User's recommendation: SPEND A LITTLE MORE BUT BUY FROM AMAZON, ATLEAST YOU WILL HAVE YOUR PRODUCTS DELIVERED. ELSE, YOU'D FEEL THAT YOU HAD DONE A CRIME BY ACTUALLY PURCHASING ANYTHING.

Monetary Loss: $53499.

Preferred solution: Deliver product or service ordered.

Ekart Logistics Pros: I see no pros as of now.

Ekart Logistics Cons: Not delivered till now, No costumer care, Delivery not on time, Waste.

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