Analissa Yec

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Verified Reviewer
| map-marker Guwahati, Assam

Ekart Logistics delivery boy arbitrariness

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Need help, so please call me 700231**** Or send your company contact number & will call you. Thanks GOLAGHAT, Assam
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Bava asif B

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Item not delivered

Ekart Logistics - Item not delivered
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I have ordered and made cash payment my item was not delivered in status it was showing delivered I want my money back or item which was I ordered
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Loss:
$391

Preferred solution: Deliver product or service ordered

Kasam B Rld

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Verified Buyer

Order has not reached yet but in system showing delivered Ratnagiri FMPP202********

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Ekart Logistics - Order has not reached yet but in system showing delivered Ratnagiri...
Ekart Logistics - Order has not reached yet but in system showing delivered Ratnagiri... - Image 2
Ekart Logistics - Order has not reached yet but in system showing delivered Ratnagiri... - Image 3
Updated by user Dec 15, 2023

You are taking care of the customer. You should take care of the fact that the customer is not getting on time delivery. You are taking delivery charge for your service.

Original review Dec 15, 2023
Dear Team, Order has not reached yet but in system showing delivered Ratnagiri Maharashtra Tracking IDFMPP202******** And orders are being delivered without OTP. Please do not post deliverables on time and deliverables without confirmation. The delivery date was not found and you are entering the delivery date in the system.
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Preferred solution: Deliver product or service ordered

User's recommendation: please on time delivery

Jeree Xnf

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Verified Reviewer
| map-marker Kuwait City, Al Asimah Governorate

Order not arrived

Ekart Logistics - Order not arrived
Dear sir I order some medicine and payment is done delivery date have 19.02.2024 tumarrow morning have flight until not received my order yet no body call and delivery boy not reachable to take call so tell me what can I do it.i atteched some details. My tracking number FKHP000155****
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Mayuri M Vft

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Delivery scam

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Ekart Logistics - Delivery scam
Hi, Today my mom and dad got parcel & they paid COD 299Rs, as they didn't order either I, but they thought I might forget so they picked after they confirmed with me as I didn't oh ordered any parcel, so this is a big scam as they are doing nowadays, as they know to whom they're targeting & everything about them, so please be aware these kinds of scams
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Preferred solution: Full refund

User's recommendation: Kindly be aware these kinds of EKart parcel COD scams

Resolved
ginni k Qfu

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Resolved: Wrong products delivered

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Ekart Logistics - Wrong products delivered
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Updated by user Feb 12, 2024

Company fixed the issue and I have been provided with full refund. have to say with great sadness that it has been 2 days that I would like to order but till now no response has come from any company that the wrong product has been delivered.

I am very saddened by the fact that some company has delivered the wrong product. If given then at least reply should come.

The power off was just retired, said the data is not in the two days tha e would be like the order but I am still no response have come. Your company.

Original review Feb 12, 2024
I was ordering some gaming products but something else has arrived in its place and I am upset with Flipkart since 2 days meaning I messaged thrice but till now there is no response. No, not from Flipkart team, not his. Very bad experience
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Preferred solution: Full refund

User's recommendation: I don't any buy future even I don't tell anyone buy this application

Aman S Wzd

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Worst Service

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The delivery man is not picking up the phone and even he declined my calls. This is the worst experience even though there is no customer care number. I'm from Satna and the order Refrigerator was from Flipkart the delivery boy declined my calls even without contacting me he returned my order. Worst service
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Preferred solution: Deliver product or service ordered

Mayuri M Vft

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Verified Reviewer
| map-marker Sharjah, Sharjah

Scam parcel delivered

Ekart Logistics - Scam parcel delivered
Hi , My name Mayuri Today my mom & dad got a parcel , which they did not ordered, neither I ordered, they thought maybe I ordered & forgot to tell them so they took it & paid COD 299 Rs, when they confirmed with me , I said I dint ordered anything so we opened the parcel and it's just piece of old kurta very cheap & all torn ...it's just a scam as they know everything about the customer to whom they are targeting...i m unable to contact that delivery boy either their team or anyone ..so kindly help me if possible and others plz be aware of this type of scam
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User's recommendation: Kindly be aware these kind of EKart scam

Ravi Kant k

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Return product

Ekart Logistics - Return product
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Maine Jo product order Kiya tha wo same nhi hai or wo tuta hua hai so plz return your product. I not want to purchase product with you. so plz response me as soon as otherwise I completed your head manager.
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Loss:
$1000

Preferred solution: Full refund

User's recommendation: I hope you can help me as soon as

Praneeth Xdp

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I received a fake product in package

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Ekart Logistics - I received a fake product in package
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I ordered a product in myntra on 17feb I received product from ekart on 23feb.has regularly I opened the package,their is a different product.with no tag and barcode,has immediately I raised complaint to myntra the accpected and they did return request I shared all images,the said delivery don't ask anything recording product just he pickup and go but ekart boy ignoring the package. Yesterday night I went to ekart office at mahabubnagar telangana-509001.and I gave it to them but they are not updated to myntra.
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Preferred solution: Full refund

Anonymous
map-marker Dubai, Dubai

FRAUD DELIVERED

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Ekart Logistics - FRAUD DELIVERED
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I HAVE ORDER 4 ITEMS 2 WHEEZAL SHAMPOO 2 ZABARANDI OIL BUT THEY DELIVERED EACH ITEM 1 NOS ONLY ON THE BOX WRITE EACH ITEM 2 NOS BUT DELIVERY BOY TOLD IAM NOT RESPONSIBILITY FOR THIS YOU CAN CHECK WITH FLIPKART I WAS CHECK FLIPKART THEY TOLD CONTACT DELIVERY EXECUTIVE I HAVE CALL MANY TIMES BUT NO RESPONSE
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Sumesh J

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Verified Reviewer
| map-marker Kuwait City, Al Asimah Governorate

Regarding delivery of a product

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Worst customer care ever and fake reasons shows to delay cases and ther is no proper way to contact or file complaints
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User's recommendation: Never trust My name is sumesh and and flipcart plus customer and ordered few products last week and the due delivery date was 18 03 24 and all the products reached at nearest hub Kattappana and they delivered it on time except one product and the status shows wrong pincode where it reached the same hub along with other products and still they didn’t deliver

Azul Bkb

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Verified Buyer
| map-marker New Delhi, National Capital Territory Of Delhi

I purchased a watch but u send me a wrong item like bulb and detergent powder

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Ekart Logistics - I purchased a watch but u send me a wrong item like bulb and detergent powder
Ekart Logistics - I purchased a watch but u send me a wrong item like bulb and detergent... - Image 2
Ekart Logistics - I purchased a watch but u send me a wrong item like bulb and detergent... - Image 3
If you can't replace my item then I will call the police and case file about your company I m disappointed
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User's recommendation: Send the proper item to the customer

Shalini P Jct

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Courier agent did wrong with me

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Ekart Logistics - Courier agent did wrong with me
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I had placed a return request for one of the items and the delivery agent took it with him. But now the myntra customer care is telling me that they haven't received the product so now I won't get refund.

I have contacted atleast 10 customer care agents and I have got no help in the matter. I returned the product all in good condition and with the seal intact and I still don't get my refund.

I'm attaching details of my order.

And I have got 2 different texts. One on Wed 28 Feb which says pickup was failed and after I raised the complaint about my refund, I was sent a text that the product didn't pass quality check. There is something absolutely fishy about this.

And no one is helping me. Product : Anouk Women Sea Green Embroidered A-Line Kurta Order number : 126030****519704****32

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Loss:
$647

Preferred solution: Full refund

Vishnu V Qmh

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Verified Reviewer

My order cancelled without any notification

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Ekart Logistics - My order cancelled without any notification
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My order cancelled without my knowledge saying that cancelled because of address mismatch and did not even attempted delivery for my order now the product price is increased, I thought I was gonna get good product in less price but flipkart proved me wrong. This literally playing with emotions of middle class people and mentally Harasment, flipkart and Ekartlogistics are the ones blame in this mental Harasment, they are taking joy out of customer buying good product without delivery and canceling the product
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Loss:
$1350
Pros:
  • No pros
Cons:
  • All are cons

Preferred solution: Price reduction

Samora Cwe

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Verified Reviewer

Company attempted cheating by delivering wrong...

Company attempted cheating by delivering wrong product the product which was displayed is different the delivered is different which we have no other ordered. Customer care no is not working and going to cyber fraud gangs. Thus why cyber crime case shall not be filled against the company? Pagare Surendra Mobile 758859****
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